Feaures
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Trend Analysis
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Cash to Bank Reconciliation
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Audit and Compliance
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Performance Management
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Correspondence
CAM Panel Director
Our most encompassing offering yet. Panel Director provides the complete one-stop solution to managing a portfolio of debt. CAM will determine the most appropriate strategy based on each clients needs, select a panel of DCA’s from a wide range of partners, all of whom are Credit Services Association registered. CAM will add intelligence with regards to data cleansing, appending, segmentation of accounts, allocation of accounts, recall and recycling of accounts. CAM has the ability to monitor underlying DCA performance and swiftly introduce new challengers as and when necessary.
We have Agency Managers who regularly visit the members of our panel to conduct both audits and performance management review meetings. Our Agency Managers are highly experienced and have developed a thorough process to identify new suitable agencies but to also ensure our existing panel partners are fully compliant and as high performing as possible.
With more than 25 DCAs on our panel ranging from some of the largest in the UK through to highly specialised, niche agencies, our panel are capable of working debts from many industry sectors and provide services for every conceivable debt type.
We operate in a totally transparent way so each agency and the client can see clearly how everyone on their respective placement is performing. We feel this instils a sense of competition which in turn will lead to higher collection rates for all concerned.
Benefits include:
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The ability to leverage industry excellence
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Cost effective utilisation of established business process
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Reduction in staff recruitment, training and retention
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Uplift in recoveries