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| Data Cleansing |
Qualification against Postcode Address Format (PAF) and removal of incomplete names and addresses |
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| Account/Batch Scoring |
A score applied to individual account or to a batch to quantify Data Quality |
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| Data Append |
The addition of value added information such as telephone numbers, previous credit activity/address history, product information, employment information |
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| Allocation |
The transition of accounts from client to CAM and CAM to DCA. Bespoke time frames to suit every need |
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| Recall |
The call back of accounts by CAM from DCAs either at maximum placement length or due to special circumstances |
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| Recycling between Placements / Placement Length |
The replacement of accounts into more effective placements when either returned or recalled to CAM |
N/A |
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| Segmentation |
The physical selection of accounts to be placed with selected DCAs or returned to client |
Optional |
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| Asset Reconciliation |
The absolute weekly quality check by account of volumes, values held at CAM place with our partners |
Optional |
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| Trend Analysis |
Geographic Profiling, Fraud and Scoring Overlays, Forecasting, Account Linking |
Optional |
Optional |
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| Cash to Bank Reconciliation |
The reconciliation of Transactions and payments from the DCA panel against scheduled invoicing run |
Optional |
Optional |
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| Audit and Compliance |
The effective Account, Data Quality, Process and Procedure Management at our agencies |
Optional |
Optional |
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| Performance Management |
Initial or ongoing selection of DCAs and management of their performance, leading to performance related allocations |
Optional |
Optional |
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| Correspondence |
The effective management of all paperwork, queries and phone calls relating to accounts. This bridges the connection between the debtor, DCA, CAM and the client |
Optional |
Optional |
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| DCA Selection |
The selection of Industry leading CSA certified DCAs |
Optional |
Optional |
Optional |
| Credit Reference Reporting |
The reporting of currently delinquency rates to the main credit reference bureaus |
Optional |
Optional |
Optional |