Features

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Virtual
Director

Asset
Director

Panel
Director

Data Cleansing Qualification against Postcode Address Format (PAF) and removal of incomplete names and addresses

Account/Batch Scoring A score applied to individual account or to a batch to quantify Data Quality

Data Append The addition of value added information such as telephone numbers, previous credit activity/address history, product information, employment information

Client Extranet and Reporting Access to our comprehensive reporting environment. Bespoke account level and KPI capability

Allocation The transition of accounts from client to CAM and CAM to DCA. Bespoke time frames to suit every need

Recall The call back of accounts by CAM from DCAs either at maximum placement length or due to special circumstances

Recycling between Placements / Placement Length N/A The replacement of accounts into more effective placements when either returned or recalled to CAM

Segmentation Optional The physical selection of accounts to be placed with selected DCAs or returned to client.

Asset Reconciliation Optional The absolute weekly quality check by account of volumes, values held at CAM place with our partners

Trend Analysis Optional Optional Geographic Profiling, Fraud and Scoring Overlays, Forecasting, Account Linking

Cash to Bank Reconciliation Optional Optional The reconciliation of Transactions and payments from the DCA panel against scheduled invoicing run.

Audit and Compliance Optional Optional The effective Account, Data Quality, Process and Procedure Management at our agencies.

DCA Selection and Performance Management Optional Optional Initial or ongoing selection of DCAs and management of their performance, leading to performance related allocations

Correspondence Optional Optional The effective management of all paperwork, queries and phone calls relating to accounts. This bridges the connection between the debtor, DCA, CAM and the client.

DCA Selection Optional Optional Optional The selection of Industry leading CSA certified DCAs

Credit Reference Reporting Optional Optional Optional The reporting of currently delinquency rates to the main credit reference bureaus.